The web platform is available 24 hours a day, 7 days a week. If your journey with us has not met your expectations we have policies in place to rectify that. Thank you for taking time to share your experience aboard metro bus or rail with us. Pathetic bus service from metro bus friday 15112019 the 05h45 bus did not pitch at all. Had to take 05h40 bus to ontdekkers and walk all the way down to gordon road. Sometimes, the 217 can go all the way down to culver city. Byd electric buses face mechanical problems in southern california as agencies hand them contracts. Metrobus ltd wheatstone close crawley west sussex rh10 9ua. A passenger danced for me just to get a free ride, so i let him on. He was within inches of slamming into an innocent driver. Metro strives to ensure that its services including over 200 bus and rail routes are fully accessible to all of our. Please use this form to report your experience with metro services. Overall crime is down on metro, but harassment and. Apr 09, 2018 the metro system has been a refuge for homeless people for decades.
Learn about the lausd metro pilot program allowing students to ride for free on metro buses. We are a comprehensive transportation agency, with programs in transit. Please remember that safety and security problems are treated with the highest priority. Metro transit division king street center 201 s jackson st seattle, wa 98104. Metro encourages you, our valued customers, to take advantage of our online web platform below, to quickly submit your comments, suggestions, commendations and complaints in public comments. Your information will be investigated and the findings will be based on. I have ridden this bus home from work every day for years, so i am well acquainted with your normal bus driver, george. For one low fee, you can get to the concert or class, grocery store or game, museum or mall with a simple tap of your upass on board buses and light rail. The bus driver just had a nice conversation with him. Id be curious to know how much a ups driver makes, because i think being a bus driver is a more difficult position. He could the other way, bus to metro, but the system wouldnt let him transfer metro to bus. Individuals with disabilities may file complaints regarding reasonable modification or. Submit a paper comment form, which are available inside all metrorail stations. If you are using the bike rack, please let the bus operator know.
The upass opens up the twin cities to you in a way that lets you explore and find your place. Customers have several options by which to submit complaints to metro. How to receive free tap card to ride free on ladot dash buses. The bus driver allowed and encouraged a crazy woman to harass me. Excuse from the bus driver on monday there was no bus for him to drive. The head of las countywide transit agency has proposed tolling drivers in order to pay for free rides on trains and.
Mentally ill and high passengers have assaulted bus drivers and other riders. Use the form below to commend an employee for excellent performance, to register a complaint about bus or rail service, locate a lost item or provide a suggestion. In my case, a bus driver refused to honor my collegevocational pass, despite the fact that. Outlined are steps for filing a complaint against the mta, or metro. However, there was a different bus driver working on this particular evening.
Feb 15, 2011 according to raymond, metro is working on bringing a cash purse system to all corners of the transit agency, as thats a key part of creating a seamless transit pass for the entire region. Metrobus drivers get customer service training the. They will also assist you with buying the correct smartcard and. On the evening of tuesday, december 1st, i was riding on the number 8 line near main and 5th street. We have so much potential as a city to grow back to the public transportation powerhouse we once were. Get adobe acrobat reader free software for viewing and printing pdf files. Crime was down overall across the metro system in the first six months of 2017, but sexual harassment and assaults on bus operators rose sharply, according to a new report by metro. Ladot contracts its bus operations to private service providers. If you are interested in working as a bus driver or mechanic. If you like working with people and want to make a difference in your community, come help us run our growing transit system. The mtpd will accept complaints or commendations in writing on this form. One of the most frequent complaints from riders is rude and.
Thats when ruth, a king county metro bus driver on the latenight 174 route through. Twitter facebook youtube instagram linkedin rss blog podcast emailtext updates. To make matters worse he sped down oxnard at a rate a speed that a bus should not travel and then to top things off, ran a red light at oxnard and van nuys. Metro is in close communications with health officials about covid19.
Bus scheduling is something of a science, and a complicated one at that. I am concern that metro is not communicating with their drivers or metro drivers are not paying attention. Our info center is inside the mall,on gandhi square,while the ticket outlets are in the middle of the square. Report all suspicious activity or unattended packages to metro or sheris personnel immediately. The operator will request other passengers to give up their seats, but cannot force them to move. Staff information officers are available to give advice and information on routes and timetables,also on zones to be travalled and appropriate bus fare for these zones. Bus service can be more readily expanded, but to win over riders, metro s bus division must win a public relations battle. C driver license or the ability to utilize an alternative method of transportation. Damage caused by another vehicle in which the driver should.
If you are interested in working as a bus driver or mechanic, please contact one of our contractors directly via the links below. Metro customer centers, union stationgateway transit center east portal. Later that day returning the metro driver had people to enter from the rear which was good. Later that day returning the metro driver had people to enter from the. Please indicate if you were a metro bus or metro rail passenger. Free rides help southern california bus agencies combat. Whomever needs to file a complaint against the mta for whatever wacko behavior or circumstances encountered, look no further, simply follow these steps in order to report the incident. We will reply to any messages as soon as possible, normally.
The metro transit police department mtpd is interested in hearing from you and being accountable to our customers. Metro covid19 news and service information, april 17. How to file a complaint against the mta whats wrong with l. Byd electric buses face mechanical problems in southern. Houston, texas 77002 76354000 metro s mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region. Unbeknownst to the public, byds electric buses are contending with a record of poor performance. Metro transit union accused of squelching employee complaints. If there is a problem on the bus, or if you see suspicious activity or unattended packages, tell the bus driver. Yesterday he was a dash bus operator, and they were lapd detectives. Comment on metro transit service give us your suggestions and comments. Then in san diego, while we were on a bus waiting at a transfer point, a fellow on the street came up to the bus swearing away and trying to get a ride without enough money. Driven by safety how to report problems king county metro. However, as metro is rolling out the cash purse option, the agency is not properly training its bus drivers how to accept the pass.
Go ahead, continue to ignore the homeless and bodily fluid complaints, but they wont go away without addressing the situation. Your information will be investigated and the findings will be based on information gained during the investigation. Reduced fare mta bus passes for k12 lowincome students. How to file a complaint against the mta outlined are steps for filing a complaint against the mta, or metro. Amid a wave of complaints about homelessness, the metropolitan transportation authority has bolstered spending on law enforcement and security by 37% this year. Metro home metropolitan transit authority of harris county 1900 main st. Sunday evening our mayor stated that metro buses will have customers enter the bus from the rear. Jan 24, 2019 today i used a metro bus line up 8237 of route 152 and the guy was so rude that yelled at me for no reason, if this driver cant provide a good customer service should be fired, it was on friday, july th 2018 around to 8. For example, immediate hangups, obscene language, emails, text messages.
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